Coronavirus: we remain open for your care, following government guidelines.

In partnership with Spire Healthcare and Nuffield Health, we are carrying out our clinical and surgical activities as normal. We have implemented the guidelines and policies of NHS England and NHS Improvement to ensure the safety of our patients and staff.

 

Upon entrance to our facilities you will notice many changes compared to before the coronavirus outbreak:

  • Alcohol based hand sanitiser gel is provided at the entrance

  • Face masks are provided at the entrance; please wear one after using the sanitiser gel

  • All staff wear a face mask

  • Your temperature will be checked at the entrance

  • You will be asked if you have experienced any coronavirus symptoms in the last 14 days

  • At the check-in reception a Perspex screen is now present to encourage social distancing

  • The waiting areas have reduced number of seats, taking into account the recent advice on social distancing; magazines and leaflets have also been removed

  • In the examination and consulting rooms, the consultants and nurses will be wearing a face mask

  • All equipment and surfaces will be meticulously cleaned for the next patient, once you leave the room

 

On the day of the appointment please do not arrive too early for your appointment. Aiming to maintain safe distancing, if you do attend with a friend or relative, we would be grateful if you could ask them to wait for you in the car. With this opportunity we would like to reassure you of the effort we have put into ensuring maximum safety, often going a step beyond other providers of eye care.

 

On the day of your appointment or procedure, please do not attend if you are unwell or are displaying signs of coronavirus, including a fever, cough, loss of smell or taste. The government advice is to get a COVID-19 test and stay home.

 

It is important to seek medical advice if your symptoms get worse. Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home

  • you feel breathless and it’s getting worse

  • your symptoms get worse and you’re not sure what to do